Holiday Shipping

2017 Carrier Suggested Holiday Deadlines*

FedEx Domestic Shipping

Dec. 15th FedEx Ground

Dec. 15th FedEx Home Delivery

Dec. 19th FedEx Express Saver**

Dec. 21st FedEx 2 Day**

Dec. 21st FedEx Standard Overnight**

Dec. 22nd FedEx Priority Overnight**

Dec. 22nd FedEx First Overnight**

 

UPS Domestic Shipping

Dec. 18th UPS 3 Day

Dec. 20th UPS 2 Day**

Dec. 22nd UPS Next Day Air**

 

United States Postal Service

Dec. 14th Retail Ground

Dec. 19th First Class Mail Service

Dec. 20th Priority Mail Service

Dec. 22nd Priority Mail Express Service**

 

International Shipping

Please give us a call regarding delivery times.  These shipments can vary widely depending on country and service. The best thing to do is ship as early as possible.  

 

*Ground deliveries are not guaranteed to arrive by December 24th. Carriers will have at least a 90 minute extension of guaranteed services during their peak business times. Carriers will not provide refunds for guaranteed services that are late due to weather delays.

       **Money-back guaranteed service

Helpful Hints

· Ship early! Shipping deadlines for UPS, FedEx and USPS are listed below. Please remember these are estimates.

· Size matters. All carriers use a dimensional weight system on larger packages. Example: a large item may weigh only 5 pounds but require a box size of 20x20x20. It would be billed at a 49 pound rate with UPS and FedEx or a minimum of 20 pounds with the US Postal Service. Also, if you used a box that has one side longer than 60 inches or two sides both longer than 30 inches, the carriers will add an $10.00 surcharge.

· Package gifts in the smallest box possible that will still protect what you are shipping. Or, avoid the hassle and let us package it for you.

· Shipping to business addresses is cheaper than home addresses, since a fee is added to residential deliveries. Packages are usually signed for at businesses for added security.

· Save time and hassle—let us package items for you. Or, shop our wide selection of shipping and packaging materials.

· Going on a holiday getaway? Avoid paying for a checked bag and let us ship your gifts and luggage. Luggage can be shipped without a box but will incur an $10.00 surcharge, and carriers will not insure the exterior of your luggage for damage.

Prohibited Items to Ship

· Shipping alcohol, beer and wine is prohibited by all carriers.

· Firearms of any kind

· Many batteries are prohibited. You may ship regular household dry cell batteries but the terminals must be covered to avoid contact.

· Potentially combustible household items (aerosols, perfumes, cleaning supplies, cosmetics, etc.) may not be shipped by air and depending on the carrier may not be shipped at all.  

· Please let us know if you have any items that are liquid, fragile, perishable or potentially hazardous, including lithium batteries or perfume.

Packing Tips to D.I.Y.

· Proper packing: two inches of cushioning around all sides of the item is mandatory for insured items. Styrofoam peanuts and bubble wrap are highly recommended. Pack Styrofoam peanuts tightly around the bubble wrapped item. Items may need more packaging protection due to the fragility and/or weight of the item.

· Double box extremely fragile items. Include cushioning inside and between the boxes to absorb shock.

· Avoid wrapping multiple breakable items together in a gift box. These items should either be boxed separately or wrapped appropriately to avoid breakage.

· Pack batteries separately to avoid having battery-powered item to switch on during shipment. Cover terminals of batteries to prevent contact and potential fire.

· Tape the opening of the box and reinforce all seams with 2-inch wide packaging tape. Do not use cord, string, twine, duct tape, masking tape, cellophane tape or brown paper wrap.

· Improperly wrapped packages can fall apart during shipment, so include documentation inside the package stating the recipient’s address and description of contents to help locate all the items. Place all items in a plastic bag to prevent item loss, and protect from moisture if left on a front porch for delivery. 

· When using recycled boxes, cover all previous labels and markings. Do not use recycled boxes for fragile or high value items. Do not use old liquor, wine, or beer boxes, as the carriers  will not accept these assuming that the contents is alcohol.

· Package small items, cards, etc., together in a bag and tape it to the larger item to avoid loss when your recipient is opening gifts.

· Perishable items are uninsurable and carriers will not refund shipping charges on weather related delays. Place items in a Styrofoam cooler inside a shipping box. Use freezer packs to ship overnight to keep items cool. Dry ice is not necessary in most cases.  Mark your box with a perishable sticker so that you receiver knows.

· Verify that you have the correct shipping address and zip code to avoid delivery delay.

International Shipping

· Everything is sent via air, which can be somewhat expensive.  USPS, UPS, FedEx & DHL do not ship surface overseas.

· You are required to fill out a commercial invoice (customs document) on any item other than documents. Forms vary depending on the shipping service you select. We provide all necessary forms and will help you with properly filling out the document.

· Every country has different taxes and duties that are applied to incoming shipments. Your recipient may be required to pay taxes and duties based on the valuation of the gift that you are sending.

International Shipping Comparison

        UPS, FedEx & DHL

· Offers more reliability

· Offers tracking capability

· Often faster delivery

· More expensive than USPS

 

US Postal Service

· Most economical way to ship overseas

· Delivery times may be slow and/or unreliable

· Likely won't track out of the United States

· Items may get lost in countries with poor postal systems

Holiday Schedule

       Monday-Friday: 8am-6pm

       Saturday December 9th: 9a-4p

       Saturday December 16th: 9a-4p

       Sundays Closed

       Monday, December 25th: CLOSED (Christmas Day)

       Monday, January 1st: CLOSED (New Years Day)